Why this page matters
Clear policies reduce friction, protect expectations, and make the tutoring relationship feel steadier from the start.
Clear and simple
Policies
We keep policies short, human, and predictable. If anything is unclear, ask.
At a glance
Designed to be calm, fair, and practical
No legal fog machine. Just the essentials, explained clearly.
Privacy
If you message us, we use your details only to reply and arrange tutoring. We don’t sell data.
- We store only what we need to provide lessons and communicate.
- You can ask us to delete your messages at any time.
- Emails from resource signups are used only for resources.
Note: update this page with your exact tools (email provider, calendar, video platform).
Safeguarding
We take safeguarding seriously. Online lessons are structured and professional.
- Lessons are delivered via agreed platforms and arranged by a parent/guardian where appropriate.
- Clear boundaries: tutoring stays focused on learning.
- If you have requirements (recording, supervision, etc.), tell us and we’ll accommodate where possible.
Cancellations
Cancellations
Life happens. We aim to be fair and predictable.
- Rescheduling: give as much notice as you can, and we’ll try to move the session.
- No-shows: the session is usually charged, as the time is reserved.
- Illness: we can switch to a lighter session (reading, planning) if needed.
Tip: replace “usually” with your exact policy once you decide it.
Still to customise
As the business grows, this page can be expanded with exact platforms, payment terms, and any additional safeguarding procedures you want to publish.